For IT repair shops
Fixr is an autonomous AI agent that monitors your clients' systems 24/7, catches failures before they happen, and handles ticket triage automatically. You get to stop firefighting and start building recurring revenue.
The problem
Break/fix is a treadmill. Clients call when it hurts, you rush over, you get paid. Then the cycle repeats. No recurring revenue, no predictability.
8am call, emergency at noon, angry client at 4pm. You're fast, but you're still reacting to failures instead of preventing them. And you're exhausted.
WhatsApp threads, missed calls, voicemails, email chains. You're doing triage and customer service between every repair job. That's not why you got into this.
One more client means one more set of systems to monitor. You either work more hours or hire someone. Both options suck.
How it works
Fixr connects to your clients' systems — servers, workstations, routers, cloud services. One integration, persistent monitoring, zero disruption.
When a anomaly is spotted — degraded disk, failed backup, unusual login — the agent creates a ticket, diagnoses the issue, and acts. No human involved.
You get a clean, prioritized ticket with diagnostics already done. You show up knowing what's wrong. Faster fixes, happier clients, higher margins.
What Fixr does
Servers, workstations, routers, cloud services — all watched continuously. Anomaly detection triggers before failure does.
Every detected issue generates a structured ticket: device, problem, severity, suggested fix. No manual triage needed.
Before you arrive, Fixr runs diagnostics and narrows the problem down. You show up knowing the issue, not discovering it.
When a client reports an issue by email or chat, Fixr triages, asks the right questions, and creates a ticket — fully autonomously.
See which clients are generating the most tickets, which systems fail most, and where your time is going. Build the case for monitoring contracts.
Status updates, resolution notifications, and follow-ups — sent automatically. Your clients feel cared for. You do nothing.
Why it matters
Faster mean time to resolution when diagnostics are done before you arrive
Of IT failures show warning signs 24–48 hours before they cause outages
Hours you need to spend on ticket triage — the AI handles it
Clients you can monitor without hiring — the agent scales for free
These aren't product claims — they're the arithmetic of proactive IT support. Your clients pay a subscription to never have an outage. You earn recurring revenue without burning out.
Simple pricing
Accès complet à tous les agents de surveillance, diagnostics IA et création automatique de tickets.
Résiliation à tout moment. Votre entreprise reçoit directement les paiements.
The break/fix model isn't a business model — it's a treadmill. Fixr gives IT repair shops an autonomous layer that monitors, detects, and handles first response. You still do the work. You just show up knowing what you're walking into, and you can finally build recurring revenue instead of racing from one emergency to the next.